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Efficient payment posting strategies in medical billing for healthcare professionals

Efficient payment posting strategies in medical billing for healthcare professionals

In the intricate world of medical billing comes the factor of payment posting as significant as the patients for healthcare. Organizations generate healthy revenue if the payment posting is beneficial and effectively implemented. Insurance companies and patients expect an improved payment record, while delays can badly influence the business's medical practice and revenue. In order to maintain patients' and insurance providers' trust in the healthcare system, practitioners' imperative need is to follow reliable methods to satisfy patient trust and loyalty to practice. Providing billing transparency to patients and correct claim submission to secondary and tertiary payers can avoid frustration for all parties in healthcare.
The competent digital world facilitates physicians with one of the solutions through automating task efficiency while they can focus on another important task, such as delivering quality care to patients. However, there are several other significant steps to take to avoid the outcome of neglecting payment posting value. Moreover, it becomes an aid for professionals to identify issues in medical billing and coding incorrect patient statements, ultimately boosting the industry's revenue.
This article is a detailed guide on efficient payment posting strategies in medical billing that professionals should follow in healthcare to achieve success potential.

Steps of how payment posting works in medical billing

Posting payment is a pillar in simplifying billing, reducing administrative burden for professionals, and offering new opportunities to improve medical practice's revenue standard. Following are the steps of how the system works in medical billing:

  • Healthcare professionals submit claims to insurance companies to reimburse services delivered to patients.
  • On processing claims, the company sends EOBs to the provider.
  • The Explanation of Benefits (EOBs) contains claim details and payment information.
  • Healthcare providers ensure the claim was submitted correctly and the amount documented accurately.
  • Reviewing the EOBs, the provider enters payment information into the billing system and applies payment to correct charges.
  • The healthcare provider follows up with patients and the insurance company to resolve outstanding issues.

Benefits of transparent payment posting process

MedsIT Nexus has worked to facilitate healthcare professionals with transparent payment posting strategies for years. Our robotic automation solutions help healthcare businesses track records of regular EOB insurance payments, ERAs insurance checks , and patient payments.
High quality - a contractual guarantee of 97% accuracy, delivering over 99% in reality.
Responsiveness - the team works 24/7 for a 24-48 hours turnaround time.
Understanding the A/R Cycle - accurate payment posting is crucial for clear accounts receivable insights and informed decisions.
Analytics
Reports on A/R trends to:

  • Identify denial reasons
  • Address eligibility and authorization issues for point-of-service collections.
  • Determine service coverage by payers.
  • Track usual insurance payment processing times.

Exception processing - adherence to your business rules.
Prompt identification of trends, contractual adjustments, or denials.
As the number of patients seeking primary medical care decreased and costs increased due to COVID-19, more than half of U.S. medical practices experienced a reduction in revenues of 25% or more in 2020. If drastic measures were implemented, one in five courses would see 50% or more decreases, significantly affecting long-term profitability.

Elevate your medical billing by following the efficient payment posting strategies

Verify patient and insurance information

To ensure efficient payment posting, providers must verify patient and insurance information, including the applicant's name, birth date, insurance plan, and policy number. Verifying information this way will direct you to pay to the proper account and avoid discrepancies. Furthermore, your practice can prevent delayed payments and rejections and, as a result, smooth payment processes and patient satisfaction.

Automate the process of payment posting

Reduce the hurdle of complex payment posting manually, as it is a time-consuming process. Save organizations time and money and provide efficiency with automated software. Payment automation software will help you improve supplier relationships, ensure timely payments, and avoid the risk of legal fraud or practice errors.

Train staff to use technology effectively

Implementing only efficient automation software is needed. Your staff must be aware of the effective use of software to get meaningful practice. Misunderstanding can lead to errors and demotivation to further integrate new technology systems. Hence, rolling out multiple software at once would only yield success if it is with the provision of adequate instruction.

Double-check claims before submission

Ensure double-checking claims before submission because even your experienced employee can pose errors in documenting the claim amount. Suppose a missed record claim gets to the billing process undetected, and the patient receives a bill over-demanding. These actions lead the patient to lose trust in the practice and the organization to endure critical problems if there isn't an established system to check claims before submission.

Patient financial responsibility

Once the payment is implemented, healthcare providers are responsible for checking for the remaining balance due. They can communicate with patients, bill them, or approach insurance companies to resolve unresolved issues.
The provider must send the bill to the patient and notify them of the remaining payment because they must be informed of their financial responsibility to avoid confusion. In contrast, insurance companies can also take the blame for particular. The providers should follow up with them to resolve the issue by submitting additional documentation or communicating with insurance representatives.

Upgrade your payment posting process with MedsIT Nexus's smooth solutions

Withdraw the efforts of posting payment manually and turn your side to the more efficient and reputed MedsIT Nexus outsourcing medical billing and coding services . With substantial success and years of experience, it has helped many small and large businesses streamline their process with the best payment strategies. We help you to reduce practice failure and improve the organization's revenue by following the efficient steps mentioned above.
We simplify the process by integrating various technologies such as electronic payment remittance and funds transfer. You will find our payment posting strategies in medical billing accurate and efficient as we strive to facilitate your customers with all that is needed.

FAQs:

Why is precise payment posting crucial?

For many reasons, accurate payment posting is vital. It lowers the possibility of mistakes and delays, ensures that prices are recorded accurately and on time, and enables healthcare providers to monitor their cash flow, reconcile accounts, and rapidly spot inconsistencies or unpaid amounts.

How may healthcare organizations enhance the way they post payments?

Healthcare providers can improve their payment posting process by:

  • By confirming patient and insurance information
  • Reviewing practical Explanation of benefits (EOB)
  • Accurate documentation of payment information
  • Applying payment to correct charges
  • Regularly reconciling accounts
  • Having clear policies and procedures in place

What are some common challenges healthcare providers face in payment posting?

  • Errors in patient information
  • Insurance companies delaying EOBs for providers
  • Incorrect payment amounts
  • Difficult applying payments to correct charges

Outsourcing your medical billing to MedsIT Nexus can save you up to 40% on your operational costs.

To learn more about our medical billing and coding services or to discuss your requirements with our Solutions Manager

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