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How Much Medical Billing Companies Charge for their RCM Services?

How Much Medical Billing Companies Charge for their RCM Services?

As healthcare providers continue to navigate the ever-evolving landscape of medical billing and revenue cycle management (RCM), many are turning to third-party medical billing companies to streamline their billing processes and improve their bottom line. Medical billing companies have emerged as invaluable partners for healthcare providers. These specialized companies facilitate the revenue cycle management (RCM) process and alleviate the burdensome task of navigating the intricate web of medical billing and insurance claims. However, one question looms large for healthcare providers seeking to outsource their RCM needs: How much do medical billing companies charge for their RCM services? This article will explore how much medical billing companies typically charge and what factors can influence these costs. By better understanding these costs, healthcare providers can make more informed decisions about which medical billing companies are the best fit for their specific needs and budget. Before exploring the costs, it’s essential to understand outsourced billing and RCM.

How Much Does A Medical Billing Service Cost?

Outsourced medical billing companies charge 2 to 10% of the revenue for their services. But what is outsourced medical billing? It refers to the process of delegating the responsibility of managing medical billing tasks to a specialized third-party service provider. Instead of managing billing in-house, healthcare practices can rely on experienced billing professionals with extensive knowledge of billing codes, regulations, and reimbursement processes.
These services typically encompass:

  • Insurance verification
  • Patient demographic entry
  • Documentation audits
  • Charge entry
  • Medical coding
  • Claims submission
  • Payment posting
  • Follow up
  • Denial management
  • Reporting

The range of price may vary depending on several factors given below.

Factors Affecting The Price Of RCM Services In Healthcare Space in 2023

Practice Size and Specialty

The size of a healthcare practice and its specialty can influence the pricing structure. Smaller practices or individual practitioners may have different needs than larger healthcare organizations. Specialty practices with complex billing requirements may require additional expertise, affecting the overall cost.

The volume of Claims

The volume of claims processed by the medical billing company directly affects the pricing. Higher claim volumes often entail more administrative work, leading to increased costs.

The complexity of Billing Processes

The complexity of a provider’s billing processes affects the pricing. Factors such as the number of insurance carriers, varying fee schedules, and intricate coding requirements can increase the complexity of the billing tasks and subsequently impact the cost.

Technology and Infrastructure

The level of technology and infrastructure provided by the medical billing company can impact the cost. Advanced billing software, electronic health record (EHR) integration, data security measures, and reporting capabilities may increase pricing.

How Medical Billing Service Charges Are Determined?

One-time Fees

This fee typically covers the initial setup, software installation, training, and billing system implementation. The one-time fee varies based on the medical practice’s complexity, the organization’s size, and the scope of services required. Medical billing companies may comprehensively assess a practice’s needs before providing a customized quote. The cost of establishing charges typically averages around $300 per physician. Billing companies may impose a fixed fee ranging from $1,000 to $1,500 for a medical practice with a few doctors. The expenses can be even higher for on-site solutions and SaaS systems.

Recurring Fees

It involves charging a regular fee, usually every month, to manage the complete RCM process continuously. SaaS platforms usually offer monthly pricing ranging from $25 to $125. Higher-end solutions or on-site vendors can charge as much as $3,000 to $6,000 annually. You can anticipate paying around $4 to $6 for flat costs per claim. While percentage-based rates typically fall between 2 and 10 percent.

Hourly Rate

This pricing model is less common but may suit practices with unique needs or irregular billing volumes. It is important to note that additional costs may be associated with the hourly rate model, such as software licensing fees, IT support, or additional services requested by the medical practice.

Per Claim

A per-claim pricing model charges a fixed fee for every claim submitted or processed. This structure suits practices with a lower claim volume but may become expensive for high-volume providers.
However, there are ways through which companies charge from their healthcare providers, such as:

Flat fee

Some medical billing companies offer a fixed monthly or annual fee, irrespective of the revenue collected. This model provides predictability and can benefit practices with stable billing patterns.

Percentage of collection

This common approach involves charging a percentage (typically 2% to 8%) of the collected revenue. This model aligns the interests of the healthcare provider and the billing company, as the latter earns more when the former’s revenue increases.
Example: Suppose a medical billing company charges 6% of a healthcare provider’s net collections. If the provider’s monthly collections amount to $100,000, the billing company would charge $6,000 for their monthly RCM services.

Hybrid Fees

Some medical billing companies employ a hybrid pricing model that combines elements of both percentage-based and fixed fee structures. They charge a lower percentage of net collections and a fixed fee component to cover operational costs.
Example: Let’s say a medical billing company charges 4% of a provider’s net collections and a fixed monthly fee of $1,500. If the provider’s monthly collections amount to $80,000, the billing company would charge $3,200.

Should You Outsource Medical Billing of Your Independent Practice?

According to a recent survey by Tebra, approximately 66% of medical billing companies express an increasing sense of optimism regarding the present condition of the revenue cycle outsourcing industry. But the question arises, with the current going rate of medical billing services, why should medical practices outsource medical billing services? Here is the crystal clear answer.

Increased revenue

MedsIT Nexus outsourcing medical coding services has implemented the automated systems for claim generation, submission, and payment posting, reducing manual tasks and improving efficiency. With robust denial management strategies in place, outsourced medical billing teams proactively handle claim rejections, resubmissions, and appeals, accelerating the revenue collection process and maximizing reimbursements.

Cheaper than In-House Billing

Managing an in-house medical billing department involves significant costs, including salaries, benefits, training, infrastructure, and software expenses.
Outsourcing medical billing eliminates the need for these investments, allowing healthcare providers to redirect resources to core healthcare services. Additionally, outsourcing provides cost stability, as healthcare practices can opt for flexible pricing models, paying only for the services utilized. This cost efficiency allows healthcare providers, especially small and medium-sized practices, to save on operational expenses while maintaining high billing accuracy and efficiency.

Better Support

Outsourcing medical billing allows healthcare providers to tap into the expertise and specialization of professionals dedicated solely to billing and coding. These experts possess in-depth knowledge of complex coding systems, billing regulations, and payer requirements. Outsourced medical billing teams’ specialized expertise and experience lead to higher reimbursement rates and improved revenue generation.

Improved accuracy and efficiency

By outsourcing, healthcare practices gain access to professionals who stay up-to-date with the ever-changing healthcare landscape, ensuring accurate claims submission and minimizing the risk of claim denials and rejections.

Increased focus on patient care

Managing medical billing internally often demands significant time and attention, diverting healthcare professionals from their primary responsibilities. Outsourcing relieves healthcare providers of administrative burdens, allowing them to dedicate more time and resources to patient consultations, treatment, and overall patient satisfaction. Outsourcing has many advantages, including better service quality and significant improvement in client happiness.

Regulatory Compliance

Outsourced medical billing companies specialize in maintaining compliance with industry standards and regulations. They continuously train their staff on coding updates, billing guidelines, and payer policies, reducing non-compliance risk.
According to the HIPAA Journal’s Healthcare Data Breach Statistics, an average of 1.94 incidents of healthcare data breaches involving 500 or more records were reported daily in 2022. HIPAA violation penalties

TIER 1: (Unaware of HIPAA violation) $100 to $50,000 per violation
Maximum $25,000 per year
TIER 2: (Reasonable cause that the entity knew about) $1000 to $50,000 per violation
Maximum $100,000 per year
TIER 3: (Willful neglect of HIPAA rules with the violation corrected within 30 days) $10,000 to $50,000 per violation
Maximum $250,000 per year
TIER 4: (Willful neglect of HIPAA rules and no effort to correct it) $50,000 per violation
Maximum $1.5 Million per year

Access to Advanced Technology and Infrastructure

Outsourced medical billing companies invest in cutting-edge technologies and infrastructure to streamline billing processes. They utilize secure cloud-based platforms that enable real-time access to patient information, claims data, and financial reports. These platforms offer robust data analytics capabilities, allowing healthcare providers to gain valuable insights into revenue cycles, identify trends, and make informed decisions.